Online store terms
By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use this website.
You agree not to use our website or products for any unlawful or unauthorized purpose. You also agree not to interfere with the security, operation, or functionality of our website.
Product information
We do our best to provide accurate product information, including product names, descriptions, images, ingredients, prices, and availability. However, product packaging, ingredients, and descriptions may change from time to time. Please review the product packaging before use, especially if you have allergies, sensitivities, or specific ingredient concerns.
The information on our website is provided for general informational purposes only and is not medical advice. If you have a skin condition, allergy, or medical concern, please consult a qualified healthcare professional before using a product.
Product availability
Product availability may change without notice. We reserve the right to limit quantities, discontinue products, cancel orders, or refuse service when necessary.
If an item becomes unavailable after you place an order, we may contact you with available options, such as a replacement, partial shipment, refund, or cancellation of the unavailable item.
Pricing and promotions
Prices are listed in U.S. dollars unless otherwise stated. We reserve the right to update prices, promotions, discounts, and product availability at any time without notice.
Promotional offers, discount codes, and sale prices may be limited by time, product, customer, or order value. Discount codes cannot be applied after an order has been placed unless otherwise approved by our team.
Orders and payment
When you place an order, you agree to provide accurate billing, shipping, and contact information. We may contact you if additional information is needed to process your order.
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order if we suspect fraud, unauthorized activity, pricing errors, inventory issues, or violations of these terms.
Shipping
All orders ship from our U.S.-based inventory. Shipping times and rates may vary depending on the shipping method, destination, carrier, and order details.
Once an order has shipped, delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Returns and refunds
Returns and refunds are handled according to our Return and refund policy. Please review that policy before placing an order.
For hygiene and safety reasons, opened or used skincare, makeup, hair care, body care, and personal care products cannot be returned.
Damaged, defective, or incorrect items should be reported to us within 7 days of delivery at support@butterfulstudio.com.
Authenticity
Kosmic Skincare is committed to offering authentic Korean beauty products. We source products from brands, authorized distributors, and trusted suppliers, and we do not sell counterfeit or replica products.
If you have questions about a product, packaging, batch code, or authenticity, please contact us at support@butterfulstudio.com.
Account information
If you create an account on our website, you are responsible for keeping your login information secure. You agree to provide accurate and current account information.
We are not responsible for any loss or damage resulting from your failure to protect your account information.
Third-party services and links
Our website may include links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.
Certain services used on our website, such as payment processing, shipping, analytics, marketing, or ecommerce platform services, may be provided by third parties. Your use of those services may also be subject to their terms and policies.
Intellectual property
All content on this website, including text, images, graphics, logos, product presentation, and website design, is owned by or licensed to Kosmic Skincare unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use our website content for commercial purposes without written permission.
User comments, reviews, and submissions
If you submit reviews, comments, photos, feedback, or other content to us, you agree that we may use, display, edit, or share that content for store, marketing, customer service, or operational purposes.
You agree not to submit content that is false, misleading, unlawful, abusive, offensive, or violates the rights of others.
Limitation of liability
Kosmic Skincare is not responsible for indirect, incidental, special, or consequential damages related to your use of our website, products, or services.
To the fullest extent permitted by law, our liability is limited to the amount you paid for the product or order related to the claim.
Disclaimer
Products sold by Kosmic Skincare are cosmetic and personal care products. Results may vary by person. We do not guarantee that a product will meet every individual skin concern, preference, or expectation.
Please discontinue use if irritation occurs and consult a qualified professional if needed.
Changes to these terms
We may update these terms of service from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after changes are posted means you accept the updated terms.
Contact us
If you have questions about these terms of service, please contact us at:
support@butterfulstudio.com
Kosmic Skincare
New York, United States